Balance, top-up & quotas
Balance
Your account has a balance that covers pay-as-you-go once the free quota is used up:
- usage within the free quota does not draw from the balance;
- when the quota is used up and the balance is sufficient, usage is charged from the balance by actual consumption;
- when the quota is used up and the balance is insufficient, questions are paused with a top-up prompt.
Top-up
Top up in the console; the balance is available immediately once credited. If you were paused for insufficient balance, topping up lets you continue right away.
Payment channels are available as enabled by the platform:
- Alipay — pay in CNY.
- WeChat Pay — scan the QR code shown in the top-up dialog with WeChat; pays in CNY and the balance is credited automatically once the payment completes.
- International payments (Stripe) — card, WeChat Pay, Alipay (international), Link, PayPal and more, depending on what's enabled. The charge currency follows your interface language ($ / ¥ / ₩ / €, USD as fallback) at the platform's display exchange rate; the credited balance is always the CNY amount shown at checkout.
Quotas
The platform limits usage with three quotas, all auto-resetting:
| Quota | Meaning |
|---|---|
| Daily questions | Questions allowed per day |
| Daily usage | Token cap per day |
| Monthly usage | Token cap per month |
Defaults are in Pricing overview. For higher quotas or a team plan, email c@canmeng.net.
FAQ
- Why were my questions paused? The free quota is used up and the balance is insufficient — top up to resume.
- When do quotas reset? Daily quotas reset daily, monthly quotas reset monthly.
- How do I control spend? View usage per Space, use Standard / Lite day-to-day, and turn frequent questions into scheduled jobs.
See also Pricing overview and Tiers & pricing.